PanAust stakeholder engagement is guided by the Minerals Council of Australia’s Enduring Value: “Implement effective and transparent engagement, communication and independently verified reporting arrangements with stakeholders” (for more information, go to sustainable development information provided by the Minerals Council of Australia).
The Company has identified primary and secondary stakeholders through a risk management process using their potential to impact or be impacted by PanAust's presence and activities as a guide.
- Australian and international investment community including: investors (retail and institutional shareholders and potential shareholders), brokers, banks and financiers.
- Government in areas of operations across various levels (district and provincial) and among country officials (legislators, embassy officials, government officials and agencies in Laos, Thailand, Chile and Australia).
- Local communities near PanAust's Operations and Projects in Laos, Thailand and Chile (specifically, people at or near the Phu Kham Operation, the Ban Houayxai Operation, the Phonsavan Project, and the Inca de Oro Project).
- The PanAust Board of Directors and Executive Management Team.
- Groups that share a business relationship with the Company including contractors, sub-contractors, suppliers and customers.
- Resources, finance and business journalists and other media commentators primarily in Australia, Laos, Thailand and Chile.
- Non-government organisations, community advocates, lobby groups, activists, and environment groups.
- Industry organisations.
- Any person, group or organisation that may be interested or affected by the Company's operations in Laos, Thailand and Chile.
- Competitors and/or industry peers.
The Company provides shareholders with regular updates regarding projects and major decisions through ASX Announcements, this website, three annually produced publications (the Annual Report, the Annual Review and the Sustainability Report), the Annual General Meeting, and quarterly and half-yearly reports and presentations.
In Laos, the Company has an External Affairs Department based in Vientiane to manage legal and commercial requirements at national and provincial levels.
Dedicated community liaison staff work at Phu Kham, Ban Houayxai, Phonsavan, and exploration areas to carry out regular formal and informal meetings and interactions with communities. Comprehensive community surveys are regularly commissioned to assess the socio-economic and health impacts of the Company's activities on local communities.
PanAust has open communication between employees and managers, using relevant communication channels to report Company milestones and changes.
All stakeholders can contact the Company at any time via email, telephone or direct mail.
Further information about PanAust’s stakeholder engagement activities and outcomes can be found in PanAust's Sustainability Report 2011 (pages 30-35).